Support

I saw a piece of art and it’s not in the app. How do I find out more information?

Please email us with details. You can use the ‘+’ icon at the bottom of the map view in the app, or send it to submissions@publicartpdx.com.

We know there is a lot of art that is not yet in the app, and we are working to add more over the next few months. Your emails and requests help us determine what to prioritize.

I have a suggestion about improving the app?

Please let us know any ideas you have for improvements. Email is best.

We already have several upgrades planned, and are eager to hear your feedback.

If I submit location changes, are you tracking me somehow?

Location adjustments are completely anonymous. You can adjust the location of works of art, and share your changes with us, even if you do not allow the app to have access to your current location.

When you save a location adjustment, the information transmitted includes the details about where the pins appear on the map, identifying details about the art, and the version of the app you are using. There is nothing that is personally identifiable.

(If you’re curious about how the process works behind the scenes, check out this blog post, which shows an example of the data that is sent to the server.)

Will the app support older phones in the future?

The app runs on any device that can use iOS 4.0 or higher. That includes the iPhone 3G, released in July 2008, and the iPod Touch 2G, released in September 2008. I’ve personally tested it on both of these devices, and it works pretty well on both.

The only devices in the iOS series not supported are the original iPhone and the original iPod Touch, which are limited to iOS 3.1.3. I’m using a few things in the app that are specific to iOS 4.0 and higher, and have no plans at this time to back-port the app to iOS 3.1.3. If there’s enough demand, and/or if someone wanted to help with the process, I’m open to considering it.

Will there be an Android version?

I’d love to see an Android version of this project, I just don’t have the time, Android development experience, or test devices to do it myself. If you do, email me. The same applies for other mobile platforms.